Model Number MMT-751LNAL |
Device Problems
Break (1069); Detachment Of Device Component (1104); Crack (1135); Loose or Intermittent Connection (1371)
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Patient Problem
Hyperglycemia (1905)
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Event Date 05/31/2018 |
Event Type
Injury
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Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event.The device has been returned, but not yet evaluated.Further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event Description
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The customer reported via phone call that their insulin pump was damaged.The customer¿s blood glucose level was 165 mg/dl.The customer reported that the top of reservoir cap was broken and it cracked and missing.Troubleshooting was performed for damage and observed that reservoir is unable to lock in place and it was loose.The customer declined the high blood glucose troubleshooting.Advised the pump will need to be replaced.Advised to discontinue use of the pump and revert to a backup plan.The insulin pump will be returned for analysis.
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Manufacturer Narrative
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Device received with broken reservoir tube lip.A test reservoir was installed and did not lock in place due to complete broken reservoir tube lip.
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Search Alerts/Recalls
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