Model Number S7 |
Device Problems
Device Stops Intermittently (1599); Device Operates Differently Than Expected (2913)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 06/04/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Patient gender, date of birth, ethnicity and race were unavailable from the site.No parts have been received by the manufacturer for evaluation.
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Event Description
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Medtronic received information regarding a navigation device being used for a spinal fusion procedure.It was reported that the site was preparing for navigation.The imaging system's 3d scan transmitted to system then the software showed the message "exiting" and froze.They restarted the system and the issue reoccurred.On site, there was a reinstall of the spine software and deletion of the last patient,which may have produced the error.This did not resolve the issue.An error message indicating a failure to read the file was displayed.Medtronic navigation was aborted.The patient impact related to the event was not clear at the time of the report.There was a reported delay to the procedure of less than 1 hour due to this issue.
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Manufacturer Narrative
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Additional information: there was no impact on patient outcome.The surgeon opted to complete the procedure without the use of the imaging system.The surgeon opted to complete the procedure without the use of the navigation system.
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Manufacturer Narrative
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A medtronic representative went to the site to test the equipment.Testing revealed that the issue could not be replicated.The system then passed the system checkout and was found to be fully functional.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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