The system was manufactured on april 29, 2014.Based on quality assurance assessment, the product met specifications at the time of release.With no additional, related information provided, the customer reported event could not be confirmed.The root cause of the reported event cannot be determined conclusively.Two used active fluid management system (fms) in a tray were returned and were visually inspected.This is the second complaint reported for this finished goods lot and the first reported for this issue.Review of the device history record (dhr) indicates the order was built to specification.It was reported that the cassette did not aspirate.The samples were tested using a console.Both samples primed, tuned, were recognized and the service data could be retrieved.Maximum vacuum levels were reached during testing.The aspiration flow rates were within specification.No occlusions were detected and the samples functioned within specification.The root cause of the customer's complaint could not be established as the returned sample met specifications.(b)(4).
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