| Model Number |
MMT-522NAP |
| Health Effect - Clinical Code |
Hyperglycemia (1905)
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| Date of Event |
06/06/2018
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that they received a motor error alarm after their bolus.Customer's blood glucose was 400 mg/dl.The customer did not specify treatment for the pump.The customer stated the drive support cap was sticking out.The customer was advised to disconnect from the insulin pump and revert to a back-up plan.The customer was advised that the device would be replaced.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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The information provided was incorrect with the initial report.The correct information has been provided with this report.
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Search Alerts/Recalls
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