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Device was used for treatment, not diagnosis.Product complaint # (b)(4).Investigation summary: the complaint device was received and inspected.The complaint was confirmed.It was observed that the distal tip of the hex driver had been sheared off.The distal tip was also twisted.It is possible that the bone hole/screw interaction was abnormally tight causing excessive torque on the device tip therefore causing it to break.However, given the information provided we cannot discern a definitive root cause for the reported failure.A device history record (dhr) review has been conducted to determine if there were any internal processing issues which would have contributed to the nature of the product complaint.Our results indicate that this batch of product was processed without incident; therefore, there is no evidence of manufacturing anomalies on the paperwork reviewed.At this point, no corrective action is required and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Device history lot dhr review: part number: 254836, supplier lot number: 1706001, qty of lot: (b)(4), release to warehouse date: 9/26/17, manufacturing date: 9/14/17, expiration date: n/a, supplier: (b)(4), manufacturing site: (b)(4).No ncrs were generated during production.Review of the device history record(s) showed that there were no issues during the manufacture of this product, and any subcomponents, which would contribute to this complaint condition.Udi: (b)(4).If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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