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Method: visual inspection, material analysis, product history review, complaint history review, labelling review, risk assessment.Result: the sales rep reported event was confirmed via visual inspection.Manufacturing records were reviewed for the corresponding lot and no relevant issues were identified.All the fragments were retrieved from patient¿s cavity.There were no adverse consequence to the patient due to the reported event the device was returned in 2 pieces, with the tip of the device fractured off.A material analysis was performed.Shaver was found to have a fracture origin in the raised end and a mixed mode fracture of mostly cleavage with some ductile due to an applied torsional force.The hardness and chemical constituents were as specified on the drawing.No material or manufacturing defects were found.It is unknown how often or how many times the product has been used and unknown how long the rep have had the product for.From instruments ifu, the life of the instrument depends on the number of times they are used as well as the precautions taken in handling, cleaning and storage.Conclusion: based on the age of the device and visual inspection, the most likely cause of the reported event was determined to be normal wear due to excessive use.
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