| Model Number |
MMT-722NAS |
| Medical Device Problem Code |
Mechanical Problem (1384)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
06/09/2018
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event.The device has been returned, but not yet evaluated.Further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call the insulin pump alarmed motor error.The customer¿s blood glucose level was 111mg/dl at the time of the incident.The customer stated that the drive support cap was normal and that the insulin pump was not exposed to high magnetic fields and was able to complete the rewind process but then alarmed motor error.The customer was advised to discontinue use of the insulin pump and to revert to the back-up plan.The insulin pump is being replaced and is expected to return for analysis.
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Additional Manufacturer Narrative
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The pump alarmed compromised force sensor system during the basic occlusion test due to loose/protruded drive support disk.Pump passed the displacement test.Unable to confirm motor error alarm or perform the prime test, occlusion test and no delivery test due to the compromised force sensor system alarm.
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Search Alerts/Recalls
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