One trocar hub/cannula assembly and an infusion cannula were received in a bag for the report of tools got caught in trocar cannula.The trocar sample was visually inspected and was found to be conforming.The sample was then dimensionally inspected for cannula inner diameter after removing any procedural residue and was found conforming.A functional fit test could not be performed as the associated product (infusion cannula) was forwarded to the appropriate manufacturing site for evaluation and was not retained by the manufacturing site of the trocar.The returned infusion cannula sample was visually inspected and no obvious defects were found.The gauge size was confirmed with a go-no-go gauge.The infusion cannula line was inserted into a 25 gauge trocar and the green fitting was connected to an infusion manifold from lab stock.Replacing the missing components with those from lab stock, the sample was tested on a console.With the infusion control on, the returned sample was tested for one minute and no leakage occurred.A review of the trocar device history record traceable to the reported lot number indicates that the product was processed and released according to the product¿s acceptance criteria.A complaint history examination indicates there are no additional complaints associated with the lot for the reported issue.The infusion cannula lot complaint history was reviewed.This is the eighth complaint for the finish goods lot; however, first for this issue for this lot.The device history record shows the product was released per specifications.The returned trocar was found to be conforming and the returned infusion cannula functioned per specification, therefore a product fit issue as described in the complaint was not confirmed and a root cause cannot be determined for the complaint as described by the customer.No action was taken as the trocar and infusion cannula were manufactured to specifications.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.No further actions are required.Consumables manufacturing management has been made aware of this complaint through the consumer affairs review meeting.(b)(4).
|