| Model Number |
MMT-523RNAH |
| Medical Device Problem Code |
Mechanical Problem (1384)
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| Health Effect - Clinical Code |
Hyperglycemia (1905)
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| Date of Event |
06/07/2018
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event.The device has been returned, but not yet evaluated.Further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that the insulin pump alarmed motor error.Customer's blood glucose level was 400 mg/dl.They treated high blood glucose with bolus from the insulin pump.The customer was able to rewind the insulin pump.Customer was advised to discontinue use of the device and revert to a backup plan.The customer was advised that the device would be replaced and agreed to return the product for analysis.
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Additional Manufacturer Narrative
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Device received with motor error alarm during the basic occlusion test due to loose or protruded drive support disk.Unable to perform prime test, excessive no delivery test and occlusion test due to motor error alarm.
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Search Alerts/Recalls
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