| Model Number |
MMT-723RNAS |
| Medical Device Problem Code |
Device Alarm System (1012)
|
| Health Effect - Clinical Code |
Hyperglycemia (1905)
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| Date of Event |
02/11/2018
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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Customer reported via phone call beep anomaly on the insulin pump.Customer¿s blood glucose level was 316 mg/dl.Troubleshooting was performed.Customer advised they were unable to hear the beep and allowed the insulin pump to rest however the issue remained unresolved.The customer was advised to discontinue use of the insulin pump and to revert to the back-up plan.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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Insulin pump passed the displacement and self test.No audio/vibrate anomaly noted during test.
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Search Alerts/Recalls
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