Model Number S7 |
Device Problems
Intermittent Loss of Power (4016); Application Program Freezes, Becomes Nonfunctional (4031)
|
Patient Problem
No Patient Involvement (2645)
|
Event Date 06/15/2018 |
Event Type
malfunction
|
Manufacturer Narrative
|
No patient information provided as no patient was involved in this concern.No parts have been received by the manufacturer for evaluation.
|
|
Event Description
|
Medtronic received information that, while outside of a procedure, the monitor of the navigation system would intermittently not complete start up.It was noted that the touch screen was unresponsive to prompts from the user when the monitor would start up.An audible beep was noted as well.There was no patient present when this issue was identified.No additional information was provided.
|
|
Manufacturer Narrative
|
A medtronic representative went to the site to test the equipment.Testing revealed that replacing monitor resolved the issue.The system then passed the system checkout and was found to be fully functional.The monitor has not been received by the manufacturer for evaluation.
|
|
Manufacturer Narrative
|
The surgeon monitor was returned to the manufacture for evaluation.After functional testing and visual/physical examination the reported issue was not confirmed.The returned monitor displayed a good image with no anomalies when connected to a known good system.The touch function was found to be normal as well.No problem found.(b)(4).If information is provided in the future, a supplemental report will be issued.
|
|
Search Alerts/Recalls
|