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If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate evaluation statement the complaint device is not being returned, therefore is unavailable for a physical evaluation.A batch record review has been conducted to determine if there were any internal processing issues which would have contributed to the nature of the product complaint.Our results indicate that this batch of product was processed without incident and therefore there is no internally assignable cause for the reported problem.Further, a review into the depuy mitek complaints system revealed no other complaints of any kind for this lot of devices that were released to distribution.We cannot discern a root cause for the reported failure mode.At this point in time, no corrective action is required and no further action is warranted.However, depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.(b)(4).This report is being filed from the remetrex complaint management system as required under mitek's corrective and preventative actions (capa) to file usa fda mdr missed malfunctions.Associated medwatch: 1221934-2018-51426.
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It was reported by the sales rep that during a rotator repair that the customer's healix advance peek 5.5mm anchor broke upon insertion.The sales rep reported that the anchor threads deformed and flattened out and would not fully engage the bone.The last 3 threads would not advance.The sales rep reported that the surgeon removed the anchor and tried again with the same type anchor, this time tapping which he had not had to do before with this device.He surgeon prepped the hole with the gray handled healix awl, punched did not drill for both tries.The sales rep reported that the surgeon was not off-axis.Both of these anchors were fully removed.The surgeon completed the procedure with another 6.5mm anchor in the same bone hole with no patient consequences or delay.The sales rep reported that the patient was female in her fifties with hard bone quality.
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