| Model Number |
COBAS 8000 CORE |
| Medical Device Problem Code |
Low Test Results (2458)
|
| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
06/11/2018
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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This event occurred in (b)(6).
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Event or Problem Description
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The customer complained of an erroneous low result for 1 patient sample tested for ureal urea/bun (ureal/bun) on a cobas 8000 core unit.The initial ureal/bun result was 0.3 mmol/l.This result was converted to a result of < 0.5 mmol/l due to a rule in the customer's middleware and released from the laboratory with no data alarm or flag.This result was questioned and the sample was repeated with a result of 6.8 mmol/l.There was no allegation that an adverse event occurred.The ureal/bun reagent lot number was 307009.The expiration date was not provided.Calibration and qc data appear to be acceptable.The customer was not having issues with any other assays.
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Additional Manufacturer Narrative
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General reagent and/.Or instrument issues have been excluded.The investigation was unable to determine a definitive root cause.
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Search Alerts/Recalls
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