Catalog Number 209063 |
Device Problems
Device Displays Incorrect Message (2591); Non Reproducible Results (4029)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 07/03/2018 |
Event Type
malfunction
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Manufacturer Narrative
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As part of normal complaint follow-up, an evaluation of the event has been initiated by mako surgical.A supplemental report will be submitted when additional information becomes available.
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Event Description
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Both mics in this email failed to make cuts during a tka procedure.They individually passed registration and set up, but a connection error popped up and wouldn¿t guide the surgeon into the cuts.It was until the third sterile mics that the feature finally worked.There was no patient harm or intervention.This caused a 10 minute delay.
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Manufacturer Narrative
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Reported event: it was reported that the mics failed to make cuts during a tka procedure as a connection error popped up and wouldn¿t guide the surgeon into the cuts and this caused a 10 minute delay.Product evaluation and results: the product was unavailable for inspection as the product was not returned.Product history review: device history records indicate (b)(4) devices were manufactured under lot k0ajy and (b)(4) including s/n (b)(4) was accepted into final stock on 12/6/2018.A review of qt17-12-0015 revealed that the issue is not related to the failure alleged in this compliant.Complaint history review: a review of complaints in catsweb and trackwise related to p/n 209063, prodex lot k0ajy shows 4 additional complaint related to the failure in this investigation.The related complaints are (b)(4).Conclusions: the failure mode could not be confirmed because the part was not available for evaluation.If device and/or additional information become available, this investigation will be reopened.Corrective action/preventive action: a review of stryker¿s nc/capa database indicated there have been an nc and capa associated with the product and failure mode reported in this event.This is (b)(4) and capa (b)(4).Device not returned.
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Event Description
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Both mics in this email failed to make cuts during a tka procedure.They individually passed registration and set up, but a connection error popped up and wouldn¿t guide the surgeon into the cuts.It was until the third sterile mics that the feature finally worked.There was no patient harm or intervention.This caused a 10 minute delay.
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Search Alerts/Recalls
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