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(b)(4).This report is being filed from the remetrex complaint management system as required under mitek's corrective and preventative actions (capa) to file usa fda mdr missed malfunctions.The batch review 3438966 showed that the devices were conformed to in process and finished goods specifications when released to stock the 6 july 2010.Expiration date: 2013-06 (according to retained labels).No nc was opened.Evaluation statement: the complaint device is not being returned, therefore is unavailable for a physical evaluation.A batch record review has been conducted to determine if there were any internal processing issues which would have contributed to the nature of the product complaint.Our results indicate that this batch of product was processed without incident and therefore there is no internally assignable cause for the reported problem.Further, a review into the depuy mitek complaints system revealed 3 dissimilar complaints for this lot of devices that were released to distribution.We cannot discern a root cause for the reported failure mode.Capa has been opened to investigate this failure mode.No further action is warranted at this time.However, depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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