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The customer reported event was confirmed by the stryker rep.The surgery was successfully completed and device remains implanted.Lot # was not provided, therefore, manufacturing records review could not be completed.Conclusion: the potential root causes includes: screw not fully seated below spring bar, incorrect screwdriver used to remove seated screw, poor visibility of spring-bar, spring-bar damaged prior to use,screw over angulated during insertion, blocker locked before visual confirmation of screw below spring bar, insufficient spring bar strength.
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