| Medical Device Problem Code |
Failure to Read Input Signal (1581)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event or Problem Description
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On (b)(6) 2018, the reporter contacted animas, alleging a button/keypad (tactile changes/unresponsive) issue.It was reported that the up arrow, down arrow, and ok/enter buttons were under-responsive.There was no indication that the product caused or contributed to an adverse event.This complaint is being reported because the issue has the ability to result in inadvertent or incorrect insulin delivery or the inability to use the pump.
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Additional Manufacturer Narrative
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Device evaluation: the device has been returned and evaluated by product analysis on 12-sep-2018 with the following findings: during investigation, the keypad is intact & all keys respond appropriately.Removed the keypad cover; no contamination was found under the key contacts.No button contact defects were observed.The pump cover was removed and there was no evidence of internal moisture was observed.The keypad latch was found to be fully closed.There was no damage to the keypad flex observed.Unable to duplicate the complaint.Additionally, the battery compartment is cracked on the side from threads to cover.
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Search Alerts/Recalls
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