| Medical Device Problem Codes |
Device Displays Incorrect Message (2591); Fail-Safe Problem (2936)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The device has not been returned to animas.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event or Problem Description
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On (b)(6) 2018, the reporter contacted animas, alleging a call service alarm (cs 088) issue.There was no indication that the product caused or contributed to an adverse event.This complaint is being reported because the issue may result in long term cessation of insulin delivery if the user is unable to resolve the alarm.
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Additional Manufacturer Narrative
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Device evaluation: the device has been returned and evaluated by product analysis on 31-jul-2018 with the following findings: a review of the black box showed evidence of a call service 088 alarms.The call service 088 alarms were duplicated during a 24 hour testing.The pump cover was removed to find internal moisture on the printed circuit board.
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Search Alerts/Recalls
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