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If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Evaluation statement the complaint device is not being returned, therefore is unavailable for a physical evaluation.Furthermore, no lot numbers were supplied which precludes conducting a batch history review or a lot specific search in the complaints handling system.Therefore, we cannot determine what caused the user to experience the reported event, we cannot discern a root cause for the reported failure mode.At this point in time, no corrective action is required and no further action is warranted.However, depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Udi: (b)(4).This report is being filed from the remetrex complaint management system as required under mitek's corrective and preventative actions (capa) to file usa fda mdr missed malfunctions.
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It was reported by the sales rep that during a btb acl repair that the customer's milagro interface screw, 8 x 30mm crumbled when the surgeon attempted to insert it into the patient's joint space.The surgeon fully removed the broken pieces and used another same type, same size screw in the same bone hole to complete the procedure.The sales rep confirmed there were no patient consequences or time delay.The sales rep could not provide the lot number.The customer already discarded the complaint device.
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