| Catalog Number |
07026951190 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
07/09/2018
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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This event occurred in (b)(6).
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Event or Problem Description
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The customer stated that they received questionable results when testing 2 patient samples with the new elecsys anti-tshr immunoassay (anti-tshr) reagent lot number 322386 on a cobas 8000 e 801 module (e801).Of the two samples, one had an erroneous anti-tshr result.It was asked, but it is not known if an erroneous result was reported outside of the laboratory.The sample initially resulted with an anti-tshr value of 1.9 iu/l using old lot 283564.The sample was repeated twice with new reagent lot number 322386, resulting as 1.32 iu/l and 1.35 iu/l.No adverse events were alleged to have occurred with the patient.The serial number of the e801 analyzer was asked for, but not provided.
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Additional Manufacturer Narrative
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The customer provided two patient samples for investigation.The sample results could not be reproduced.From the information and data provided, a general reagent issue most likely can be excluded.The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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