On (b)(6) 2018 the patient contacted animas alleging a blood glucose level of 267 mg/dl accompanied by symptoms of chest pain/heaviness and heart palpitations.The patient did not allege any ketone bodies were present, or any medical intervention was required.Reportedly, the patient alleged the pump experienced a loss of prime due to intermittent power issues, along with a cracked battery compartment.The patient alleged the battery cap was unable to be tightened, and the pump would continuously beep and randomly show the verify screen.The patient stated the cap has not been replaced after four to six months.The patient was advised to come off the pump; however, the patient remained on the pump and the basal rate and bolus setting were adjusted.This complaint is being reported because the intermittent power with damage to the pump may have caused or contributed to the alleged hyperglycemic event.
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