This report was initially submitted on 25th of july.Due to an error code the submission was rejected.Contact telephone number: (b)(6).Livanova (b)(4) manufactures the s5 gas blender system.The incident occurred in (b)(6).A livanova field service representative was dispatched to the facility to investigate.The service representative was not able to confirm the reported issue.However, the customer requested a replacement of the device.The device was replaced by the technician and subsequent functional verification testing was completed without issues.The replacement unit was placed into service.The replaced gas blender was requested for return to livanova (b)(4) for further investigation.A review of the dhr did not identify any deviations or non-conformities relevant to the reported issue.If any additional information pertinent to the reported event is received, it will be provided in a supplemental report.
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