| Model Number |
000714 |
| Medical Device Problem Code |
Incomplete or Missing Packaging (2312)
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| Health Effect - Clinical Code |
No Patient Involvement (2645)
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| Date of Event |
07/04/2018
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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No medical records have been made available to the manufacturer.As the lot number for the device was provided, a review of the device history records is currently being performed.Photographs have been returned to the manufacturer for evaluation.The investigation of the reported event is currently underway.The information provided by bard represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bard.
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Event or Problem Description
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It was reported that the product code and the lot number do not match the product description.The device was not used.There was no patient involvement.
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Additional Manufacturer Narrative
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Manufacturing review: the lot number has been provided and the lot device history records have been reviewed.The lot met all release criteria.There was nothing found to indicate there was a manufacturing related cause for this event.This is the only complaint reported for this lot number and issue to date.Investigation summary: one sealed white cardboard carton with foreign character labeling and three photographs of a similar carton were returned for evaluation.Visual evaluations were performed.The investigation is confirmed for mislabeling, as the printed text on the carton was inconsistent with the label on the carton, the pouch label inside, and the product inside the pouch.The photographs were consistent with the returned carton.The root cause of the mislabeling is determined to be supplier-related.Labeling review: because this complaint is manufacturing related, a review of product labeling documents is not applicable.Product labeling, such as indications, warnings, precautions, cautions, possible complications, and contraindications, would not have prevented this issue.
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Event or Problem Description
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It was reported that the product code and the lot number do not match the product description.The device was not used.There was no patient involvement.
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Search Alerts/Recalls
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