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Model Number FGS-0313 |
Device Problems
Misconnection (1399); Device-Device Incompatibility (2919)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Known Impact Or Consequence To Patient (2692)
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Event Date 07/09/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Occupation: na (other).If information is provided in the future, a supplemental report will be issued.
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Event Description
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According to the reporter, they were unable to get the capsule pair with the recorder after a successful calibration.Technical support had the customer power on and off the recorder, but was still unable to pair with the capsule.They confirmed that the recorder had an updated firmware.The capsule and recorder will be returned for investigation.The recorder worked correctly during the previous procedure.The patient was discharged, but will have to be rescheduled and a repeat procedure is necessary.
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Manufacturer Narrative
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If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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