| Model Number |
TN, LH780 ANALYTICAL STATION |
| Medical Device Problem Code |
Output Problem (3005)
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| Health Effect - Clinical Code |
Test Result (2695)
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| Date of Event |
05/22/2018
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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A field service engineer (fse) evaluated the instrument at the customer's site.The fse found that the lh780 was reporting high rbc and plt.The issue was solve by replacing 6 channel cbc pre- amp and re-routing of pinch valve tubing.Patient information not provided by the customer.Bec internal identifier - (b)(4).
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Event or Problem Description
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The customer reported intermittent high red blood cells (rbc) and platelet (plt) results from a coulter lh 780 hematology analyzer.The customer indicated that the samples were re-run on a backup instrument.The customer did not report erroneous patient results outside the laboratory.There was no report of change or effect to patient treatment in connection with the reported event.
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Additional Manufacturer Narrative
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Follow up 1: on 07-mar-2019 additional clarification was provided regarding the failure mode of this event.The field service engineer (fse) confirmed that the failed component was the 6 channel cbc pre-amp.The re-routing of the pinch valves was done as a preventive measure.Bec internal identifier: (b)(4).
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Search Alerts/Recalls
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