| Catalog Number |
07464215160 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
07/10/2018
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The customer received questionable elecsys vitamin d gen 2 assay results for qc material and an unknown number of patient samples from 06-jul-2018 through 11-jul-2018 from cobas 6000 e 601 module serial number (b)(4).Of the data provided for eight patient samples tested on (b)(6) 2018, only the data for one patient sample was discrepant.The initial result was 39.39 ng/ml and the repeat result was 82.83 ng/ml.The repeat result was believed to be correct.The customer followed up with the physicians and provided the corrected result.There was no adverse event.The customer believed there was a reagent issue.
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Additional Manufacturer Narrative
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The qc and calibration data provided is within acceptable range.The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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