| Model Number |
MMT-551PNAL |
| Medical Device Problem Code |
Mechanical Problem (1384)
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| Health Effect - Clinical Code |
Hyperglycemia (1905)
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| Date of Event |
07/07/2018
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call the insulin pump alarmed motor error and high blood glucose event.The customer¿s blood glucose level was 489 mg/dl at the time of the incident.The customer stated that the drive support cap was loose.Customer had a high blood glucose of 489 mg/dl and no form of treatment was reported.No high blood glucose troubleshooting was performed.The customer was advised to discontinue use of the insulin pump and to revert to the back-up plan.The insulin pump is being replaced and is expected to return for analysis.
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Additional Manufacturer Narrative
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Device passed the displacement test however motor error alarm during prime test due to loose or protruded drive support disc.The motor was tested outside of the device and passed.
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Search Alerts/Recalls
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