| Model Number |
C501 |
| Medical Device Problem Code |
High Test Results (2457)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
07/24/2018
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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This event occurred in (b)(6).
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Event or Problem Description
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The customer stated that they received an erroneous result for one patient sample tested for crep2 creatinine plus ver.2 on a cobas 6000 c (501) module - c501.The customer stated that there were no clots or fibrin in the sample.The sample initially resulted with a crep2 value of 3.49 mg/dl and this value was reported outside of the laboratory.The sample was repeated, resulting as 0.93 mg/dl.No adverse events were alleged to have occurred with the patient.The crep2 reagent lot number was 32825201, with an expiration date of 31-dec-2018.A general reagent issue could be ruled out since calibration and controls are acceptable.
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Additional Manufacturer Narrative
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The field service engineer checked the analyzer wash station levels and these were ok.The customer has not reported any additional issues.
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Additional Manufacturer Narrative
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The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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