MEDTRONIC NAVIGATION, INC. (LOUISVILLE) STEALTHSTATION S7 SYSTEM; NEUROLOGICAL STEREOTAXIC INSTRUMENT
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Model Number S7 |
Device Problems
Erratic or Intermittent Display (1182); Application Program Freezes, Becomes Nonfunctional (4031)
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Patient Problem
No Patient Involvement (2645)
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Event Date 07/19/2018 |
Event Type
malfunction
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Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.Unique device identification(udi) not available.Device manufacturing date is unavailable.A medtronic representative went to the site to test the equipment.Testing revealed that replacing ups resolved the issue.The system then passed the system checkout and was found to be fully functional.Part has not been received by the manufacturer for evaluation.
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Event Description
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Medtronic received information regarding a navigation device being used outside a procedure.It was reported that the system¿s monitors were flickering and did not respond to the user input while trying to send an exam to the imaging device.The manufacturer representative (mr) tried to use crtl-alt-backspace to reboot the computer, which would not respond.The mr did a hard reset of the computer, then he reported the system booting to a black screen followed by 10 or so beeps from the device.The navigation device then unexpectedly shut down and the beeping stopped.Following this, the mr rebooted the system and was able to successfully transfer an image to the navigation device from the imaging device.The mr also reported that the system seemed slower than usual when booting earlier.There was no patient present when this issue was identified.
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Manufacturer Narrative
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H2) additional information: system information updated.H3: the ups was returned to the manufacturer for analysis.Analysis found that the ups was fully functional.Ups was able to charge battery and run under battery power.Ups was also able to switch back and forth between battery and ac power.No fault found.Medtronic, inc.(medtronic) is submitting this report to comply with 21 c.F.R.Part 803, the medical device reporting regulation.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information in the time allotted and has provided as much information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic or its employees caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any "defects" or has "malfunctioned".These words are included in the fda 3500a form and are fixed items for selection created by the fda, to categorize the type of event solely for the purpose of reporting pursuant to part 803.Medtronic objects to the use of these words and others like it because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.
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Manufacturer Narrative
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H2: report resubmitted per the request of the fda.Supplemental regulatory report was sent on-time inadvertently under the incorrect follow-up number.Additional information: system information updated h3: the ups was returned to the manufacturer for analysis.Analysis found that the ups was fully functional.Ups was able to charge battery and run under battery power.Ups was also able to switch back and forth between battery and ac power.No fault found.Medtronic, inc.(medtronic) is submitting this report to comply with 21 c.F.R.Part 803, the medical device reporting regulation.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information in the time allotted and has provided as much information as is available to the company as of the submission date this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic or its employees caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any "defects" or has "malfunctioned".These words are included in the fda 3500a form and are fixed items for selection created by the fda, to categorize the type of event solely for the purpose of reporting pursuant to part 803.Medtronic objects to the use of these words and others like it because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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