| Model Number |
ZXR00 |
| Medical Device Problem Code |
Adverse Event Without Identified Device or Use Problem (2993)
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| Health Effect - Clinical Codes |
Halo (2227); No Code Available (3191)
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Date of event: unknown, not provided, but the best estimate date is between (b)(6) 2018.(b)(4).Attempts have been made to obtain missing information; however, to date, no response has been received.All pertinent information available to johnson and johnson vision has been submitted.
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Event or Problem Description
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It was reported that tecnis symfony multifocal intraocular lens was explanted from patient¿s operative eye because patient was unhappy with glares and halos.No further information provided.
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Additional Manufacturer Narrative
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Device available for evaluation? yes.Returned to manufacturer on: 8/24/2018.Device returned to manufacturer? yes.Device evaluation: the product was received in a zip lock bag.Visual inspection with the unaided eye shows the product is damaged, most probably to make explant possible.The product is inspected by a qualified inspector using a microscope with a 12x magnification.It can be seen the lens is contaminated, dust particles are present.This is expected as the lens was transported from controlled environment during manufacturing to a non-sterile, non-environmental controlled area.No other anomalies were identified.Investigation of the return sample and the condition of the return sample do not suggest the damage was introduced during manufacturing.The reported complaint cannot be confirmed.Manufacturing record review: the manufacturing process record was evaluated and no deviation was found during process related to the complaint issue reported.There was no discrepancy found during the mrr (manufacturing record review).The product was manufactured and released according to specifications.A search revealed that no similar complaints were received for this production order.Labeling review: the directions for use (dfu) was reviewed.The dfu adequately provides instructions and precautions for the proper use and handling of the product.Conclusion: as a result of the investigation there is no indication of a product quality deficiency and the reported issue could not be verified.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Additional Manufacturer Narrative
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This correction mdr is being submitted to address inaccurate information in section f on the xml version of the previous submission caused by a software glitch in the transmission process.The internal non-conformance numbers for this software issue are nr-0148919 and capa-010215.
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Search Alerts/Recalls
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