On (b)(6) 2018, when changing the dexcom g6 sensor prior to the 10 day replacement period, the transmitter was stuck in the wrong orientation in the sensor for the continuous blood glucose monitoring machine.The sensor was already inserted into the skin and kitchen objects such as forks and knives were used to dislodge the transmitter from the device that was inserted in the skin but the transmitter would not release.The device had to ripped out of the skin and destroyed to release the transmitter.The big end of the transmitter was inserted but this small end was not inserted due to the wrong insertion orientation and the sensor had to be destroyed.Blood was leaking from the insertion site after removal.I contacted the distributor dexcom on same day but it is unlikely that the complaint was filled, and a replacement sensor was offered.Product sensor was discarded.
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