Medtronic received information regarding a navigation device being used outside a procedure.It was reported that the camera cart was not communicating.The system worked fine during a case in the morning.The manufacturer representative (mr) was using the system for another case and he powered on the navigation device and loaded up exams.He exited out of the software by going to the main login screen on the top right and selecting shutdown, the main cart monitor displayed no video detected, the blue light stayed powered on and he didn't hear the computer fan running, the main cart never shutdown fully.The camera cart monitor and camera cart power were still on but searching for connection at that point.The mr restarted everything, and the main cart monitor still showed no video, but the blue power light was on, the camera cart monitor showed unable to connect.He restarted again, and the main cart monitor came up correctly, but the camera cart connection was never established.The camera cart was displaying this indefinitely.The self-test showed main cart ups and camera cart ups connection was lost.There was no patient present when this issue was identified.
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