| Model Number |
MMT-722NAL |
| Medical Device Problem Code |
Detachment of Device or Device Component (2907)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
07/17/2018
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that the insulin pump alarmed compromised force sensor system.The customer¿s blood glucose level was 163 mg/dl at the time of the incident.The customer stated that the drive support cap was flush.Troubleshooting was performed for compromised force system.The customer was advised that the insulin pump needed to be replaced and was advised to discontinue use of the insulin pump and to revert to the backup plan.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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Device passed displacement test.However unit alarmed motor error during basic occlusion test due to loose/protruded drive support disk unable to perform occlusion test, prime test, excessive no delivery test.(b)(4).
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Search Alerts/Recalls
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