| Model Number |
00024019255 |
| Medical Device Problem Code |
Adverse Event Without Identified Device or Use Problem (2993)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
07/27/2018
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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There was insufficient evidence provided to investigate this complaint.The copyildata from the customer's gem premier 5000 was reviewed but was not from the date of the event.An internal test was unable to reproduce the event.There was no malfunction identified and therefore, no remedial action indicated.
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Event or Problem Description
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The customer reported that a sample was analyzed on a patient and the incorrect patient identifier was entered.However, on noticing this incident, the poct looked in the results on the lis and noticed that the results had transferred to the lis (apex) under the correct patient identifier and not to the incorrect patient identifier.There was no patient impact.
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Search Alerts/Recalls
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