In the second affiliated hospital of (b)(6) medical university, during the humeral internal nail fixation of closed reduction of humeral shaft fracture surgery, the sureshot showed "targeted invalid or broken tool, please exchange!" and it could not be used.
Surgery was completed by free hands to insert the distal screws under x-rays.
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The associated sureshot targeter was returned and evaluated.
Visual inspection of the product found a cut on the cord.
Our investigation has confirmed the stated failure.
This failure mode has been previously identified and the device is currently being redesigned to help reduce/eliminate this issue from recurrence.
No additional actions are being taken at this time.
However we will continue to monitor for future complaints and investigate further as necessary.
When having complications with a sureshot device, we encourage you to refer to user manual for trouble shooting suggestions.
We consider this investigation closed.
Should additional information be received, the complaint will be reopened.
Credit will be issued for the device.
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