| Model Number |
COBAS 8000 CORE |
| Medical Device Problem Code |
Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
08/05/2018
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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This event occurred in (b)(6).
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Event or Problem Description
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The customer complained of discrepant results for 1 patient sample tested for vitamin d total on a cobas 8000 core unit.The date of event is either (b)(6) 2018.Clarification on the correct date has been requested.The initial vitamin d total result was 3.34 ng/ml.The sample was repeated and the result was 6.77 ng/ml.A new sample was obtained and the vitamin d total result was 16.20 ng/ml.No erroneous results were reported outside of the laboratory.There was no allegation that an adverse event occurred.The vitamin d total reagent lot number was 34167100 with an expiration date of 30-jun-2019.
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Additional Manufacturer Narrative
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The date of event was confirmed to be (b)(6) 2018.
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Additional Manufacturer Narrative
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A general reagent issue can be excluded.Based on the pre-analytical information provided the event is consistent with a pre-analytical handling issue.The investigation could not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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