|
There was no known reported patient involvement associated with the complained event.Unknown when device malfunctioned.Device is an instrument and is not implanted/explanted.Reporter is synthes employee.A device history record (dhr) review was conducted for part # 312.155, synthes lot # 6005159, supplier lot # na: release to warehouse date: 31dec2008, manufactured by synthes (b)(4): no non-conformance reports (ncr¿s) were generated during production.Review of the device history record(s) showed that there were no issues during the manufacture of this product, and any sub-components, which would contribute to this complaint condition.A product investigation was conducted.The instrument was received with the reported condition of ¿visual deformed/bent: nrm & broken (2+ pieces) pre or post operatively/step unknown: nrm¿.The following investigation flow were performed: damage: visual (appearance not as expected).It was visually observed that the drill guide is not broken instead the drill guide portion of the instrument is bent inward at the juncture between the guide and handle.The balance of the device is in fair condition.The received condition does agree with the complaint description for bent, however not for broken.The complaint is confirmed.Dimensional inspection: drill guide length and shaft diameter were measured and found to be conforming per relevant drawing.A review of the current design drawing and the drawing revision at the time of manufacture was performed and no issues were identified.Based on the available information it is not possible to determine a definitive root cause for the complaint condition a possible cause could be rough handling during the device¿s 7+ year lifespan has resulted in the complaint condition.During the investigation, no product design or manufacturing issues were observed that may have contributed to the complaint condition.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
|