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The complaint device was not returned for an evaluation and no photograph or imaging was provided.Without the complaint device, a device failure analysis was unable to be performed.A document based investigation was conducted including a review of complaint history, the device history record, drawings, instructions for use, manufacturing instructions, and quality control data.A review of the device history record revealed no non-conformances related to the reported failure mode.A review of complaint history records revealed no other complaints associated with the complaint device lot number 8785110.This device is shipped with the instructions for use (ifu) which states warnings, precautions and instructions for use.Balloons are inspected in quality control for damage and proper inflation.Balloon and fatigue design verification testing of the balloon show the device is capable of meeting design input requirements.Based on the information provided and without the complaint device a cause could not be established.Since it is reported that there was slight calcification in the vessel in which the graft was placed, it is possible that the balloon would have come in contact with the calcified vessels when it was inflated in the proximal part of the graft.Additionally, the customer indicated that when the balloon was tested prior to insertion into patient, the balloon was tighter/stiffer than usual.If there is any difficulty faced during the preparation or if there is any suspicion whether the device is damaged, it is advisable to not use the device on the patient.Per the quality engineering risk assessment, no additional risk mitigating activity is required at this time.Cook medical has notified the appropriate personnel and will continue to monitor this device via the complaints database for similar complaints.This report is required by the fda under 21 cfr part 803.This report is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement made in it is intended to be an admission that any cook device is defective or malfunctioned; that a death or serious injury occurred; or that any cook device caused or contributed to; or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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