(b)(4).A functional inspection of the product involved in the complaint could not be conducted since the product was not returned.A complaint history review was conducted on the catalog number in question.No complaints were received in this range with the same issue.The device history record of batch number provided has been reviewed and no issues or discrepancies were found which could potentially relate to this complaint.Corrective actions cannot be established, the customer complaint cannot be confirmed, and the root cause cannot be determined since it is necessary to receive the physical sample to perform a proper investigation and to confirm the alleged defect.If the alleged defective samples become available at a later date, this complaint will be updated accordingly.Teleflex will continue to monitor and trend related events.
|