A device history review was conducted for lot number 7300685, our records show it was manufactured on november 11, 2017; it was determined that this is the only instance of a needle retraction failure occurring in this lot.According to the sampling plan applied for product performance, this lot was accepted and released without defects being noted during the final assembly or visual inspections of packaged goods.Unfortunately a sample could not be obtained for evaluation and testing.Without the ability to investigate the affected unit our quality engineers were unable to determine the root cause for this complaint.Therefore, we cannot confirm or associate this complaint to the manufacturing process.Bd will continue to monitor this issue.No corrective action was performed since this issue could not be confirmed as manufacturing related.
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