Intuitive surgical, inc (isi) received the unit involved with this complaint and completed the device evaluation.Failure analysis was unable to confirm the reported failure.A visual inspection was performed and the front ventilation was found to have debris stuck on it.The unit was installed into pca system and a power cycle was performed and no error had occurred.A white balance laser check was completed and it was good.This complaint is being reported due to a da vinci system malfunction rendering the da vinci system unavailable for use after the start of a surgical procedure.Although no patient harm occurred, if this malfunction were to recur it could cause or contribute to an adverse event.
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It was reported that during a da vinci-assisted inguinal hernia procedure, the customer was getting a red hue when the illuminator was turned on.The customer had tried multiple endoscopes and tried power cycling the system but the red hue was still present.The customer indicated that when the illuminator was off, the image had a green hue to it.The intuitive surgical, inc.(isi) technical support engineer (tse) had the customer perform a hard cycle on the vision side cart (vsc) and to check the camera cable while the system was off but the system powered back on with the same issue.Further troubleshooting was performed but the issue could not be resolved.At that time, the surgeon made the decision to convert and complete the procedure using traditional laparoscopic techniques.There was no report of patient harm, adverse outcome or injury.
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