| Catalog Number |
01L75-25 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Event or Problem Description
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The customer observed falsely depressed results while using architect cyclosporine reagents.The customer stated the architect method values were lower in their lab than in another support lab using the same method, however specific results for the specimen were not provided.The following data was provided for a specimen with a known value (106 ng/ml).Initial 112.3 ng/ml, repeat 63.5, 94.4 ng/ml.No impact to patient management was reported.
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Additional Manufacturer Narrative
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Evaluation of the customer issue included a complaint text review, a search for similar complaints, device history review, labeling review, and accuracy testing.The product was not returned.No adverse trend was identified for the customer issue.Device history review did not identify any issues that may have caused the customer issue.Labeling was reviewed and found to be adequate.An internal panel was tested with retained kits of the likely cause reagent lot and accuracy testing met all specifications.Based on all available information and abbott diagnostics evaluation, no systemic issue was identified and no product deficiency was found.
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Additional Manufacturer Narrative
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Evaluation of the customer issue included a complaint text review, a search for similar complaints, device history review, labeling review, and accuracy testing.The product was not returned.No adverse trend was identified for the customer issue.Device history review did not identify any issues that may have caused the customer issue.Labeling was reviewed and found to be adequate.An internal panel was tested with retained kits of the likely cause reagent lot and accuracy testing met all specifications.Based on all available information and abbott diagnostics evaluation, no systemic issue was identified and no product deficiency was found.
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Search Alerts/Recalls
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