| Model Number |
MMT-723NAL |
| Medical Device Problem Code |
Adverse Event Without Identified Device or Use Problem (2993)
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| Health Effect - Clinical Code |
Hyperglycemia (1905)
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| Date of Event |
01/11/2018
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.No conclusion can be drawn at this time.We therefore consider this report complete to the best of our knowledge.
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Event or Problem Description
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Customer reported via phone call that they experienced high blood glucose level of 418 mg/dl and that the insulin pump was alarming no delivery.The customer reported that they had received a replacement pump due to excessive no delivery alarms and believes the issue to be related to the infusion sets.Customer declined to troubleshoot for high readings.The customer did not have an additional infusion set available to perform troubleshooting.Customer was advised to change the infusion set, reservoir and insulin and to treat per healthcare professional's recommendation.The product was not returned for analysis.
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Additional Manufacturer Narrative
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Insulin pump passed displacement test, rewind test, basic occlusion test, prime test, excessive no delivery test and occlusion test.No excessive no delivery alarms noted.(b)(4).
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Event or Problem Description
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The initial report and or supplemental report had the incorrect incident date.The correct incident date is (b)(6) 2017.
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Search Alerts/Recalls
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