The controller ac adapter was returned for evaluation.A review of the manufacturing documentation confirmed that the associated device met all requirements for release.Failure analysis of the returned device revealed that the controller ac adapter passed functional testing.Visual inspection of the device and images provided by site revealed that the controller ac adapter metal inlet connector holder/clamp was damaged and unaligned.As a result, the reported event was confirmed.Based on the available information, the most likely root cause of the reported event can be attributed to an improper assembly during the manufacturing process.If information is provided in the future, a supplemental report will be issued.
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