S/w, pt's son regarding scr ms3 pump.States sn# 455735 isn't showing all options as it usually does - "start delivery" isn't showing, and pt's son tried resetting options as he usually does.Advised a replacement pump will be sent - this pump was not on pt, was the pump that pt was going to switch to for next cartridge change.The reported product fault did not occur while in use with a pt.The product issue did not cause or contribute to pt or clinical injury.We replaced the device.Dates of use: from (b)(6) 2017 to ongoing.Diagnosis or reason for use: pah.
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