Received 3 iag 22ga packages from lot number 8069929.All components were present.Unit package seal was open.A complaint history check was performed and this is the 4th related complaint reported with the defect/condition of foreign matter with lot # 8069929, part # 381023.Dhr review shows the lot number was built/package on afa line 12 from march 11, 2018 thru march 17, 2018.All required challenge samples and testing was conducted per specifications and in accordance with quality control plan.Review disclosed quality notification 200738789 was initiated, then later was voided.The peura (end user risk analysis was analyzed to determine the risk to customer.The analysis showed that current risk is acceptable.Occurrence and severity rankings have not changed.The packaging trim was not removed by the removal vacuum.When the package trim is not removed, it goes around the machine coming into contact with chain oil and it may continue around into the product to be sealed.A formal corrective action will not be initiated at this time.Customer complaint trends are evaluated monthly.If the trend of a specific type of complaint warrants a formal corrective action, resources will be assigned at that time.Operations personnel were notified of this reported issue and the results of the investigation.
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