| Medical Device Problem Code |
Structural Problem (2506)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event or Problem Description
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On (b)(6) 2018, the reporter contacted animas, alleging a casing/condition (damaged cap and case) issue.Cracked battery compartment and stripped threads on the battery cap.The battery cap does not tighten to the pump and continues to spin around.There is no indication the alleged product issue caused or contributed to an adverse event.This complaint is being reported because the alleged malfunction can result in a delay in treatment or long term cessation in delivery if the damage impacts the power circuit or cartridge compartment.
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Additional Manufacturer Narrative
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Animas has conducted a review of the device history record for this pump and confirmed that it was operating within required specifications at the time of release.Device evaluation: the device has been returned and evaluated by product analysis on 26-jun-2019 with the following findings: on investigation, the battery compartment was confirmed to be cracked and the battery cap was damaged.Investigation duplicated the complaint.
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Search Alerts/Recalls
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