| Catalog Number |
214140 |
| Medical Device Problem Code |
Break (1069)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
09/20/2017
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate the complaint device was received and visually inspected.Visual observations revealed no anomalies on the device, the laser marking on the device was faded but they are readable and there were signs of heavy use of the device.This device is around six years old.When the trigger was actuated, the jaws open and close as intended.A sample rubber strip was placed between the jaws and when the trigger was actuated, the jaws bite on the test strip without any gaps.The device was functionally tested with an eiii needle several times and it performs as intended.This complaint cannot be confirmed and we cannot discern a root cause for the user to have experienced this issue.A dhr review has been conducted and the results indicate that this batch of product was processed without incident and therefore there is no internally assignable cause for the reported problem.Further, a review into the depuy synthes mitek complaints system revealed two dissimilar complaint for this lot of devices that were released to distribution.At this point in time, no corrective action is required and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.(b)(4).The lot number is currently unavailable.This report is being filed from the etq complaint management system as required under mitek's corrective and preventative actions (capa) to file usa fda mdr missed malfunctions.
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Event or Problem Description
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It was reported by the sales rep that prior to a rotator cuff repair, the surgeon noticed the top jaw on the customer's expressew iii w/o hook was broken.It was immediately swapped out for another device to complete the procedure.There were no patient consequences or delays.There was patient involvement reported.There were no injuries, medical intervention or prolonged hospitalization.All available information has been disclosed.If additional information should become available, a supplemental medwatch report will be submitted accordingly.
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Additional Manufacturer Narrative
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Product complaint #: (b)(4).Depuy synthes is submitting this report pursuant to the provisions of 21 cfr,part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Udi: (b)(4).The lot number is currently unavailable.
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Search Alerts/Recalls
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