On (b)(6) 2018 report receiver spoke with (b)(6), the technician at the facility.She reported that a patient was on the table at the time of the call.The ddis tube shroud display is indicating preparing to expose, but no exposure is occurring.She states that she got out of the application on the nexus and got back in to no avail.She was not able to locate the gim box to try a power cycle on it.The patient case was over at this point and she needed to end the call.She said she would send the call to ge because they handle the account.Report receiver spoke with (b)(6) again on 30 august 2018.(b)(6) states that after the original call, the system was down and reboots of the system did not help.She said that the infirmed computer tower was real loud.Their service provider, ge, came in and repaired the system.She does not know what they replaced or did, but the system is currently working without issue.
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