| Model Number |
MMT-723RNAS |
| Medical Device Problem Code |
Mechanical Problem (1384)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
09/04/2018
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone that the insulin pump had motor error alarm.Customer¿s blood glucose was 197 mg/dl at the time of incident.Insulin pump had a motor position encoder error alarm.Drive support cap was normal.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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Device alarmed motor error during rewind due to corroded the motor home switch.Unable to perform displacement, rewind, basic occlusion, occlusion, prime and excessive no delivery test or verify motor position encoder error alarm due to motor error alarms.
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Search Alerts/Recalls
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